OTRS ASIA
Booth number: 4I3-13
otrs.com
About us
OTRS Group is the manufacturer and the world’s largest provider of the enterprise service management suite OTRS. It offers companies industry-independent software solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solution STORM ensures efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001.
Among its customers are Lufthansa, Porsche, BSI (Federal Office for Security in Information Technology), Helios Kliniken, Haribo, Ameropa und TUI Cruises. The company consists of OTRS AG and its five subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange.
For more information, see www.otrs.com.
Address
26 Eng Hoon Str.
169776 Singapore
Republic of Singapore
E-mail: sales@otrs.com
Phone: +65 3163 6274
Zimmersmuehlenweg 11
61440 Oberursel
Germany
Phone: +49 6172 681988-0
Contact person:
Products & Services
OTRS is a service management solution that supports companies in improving the efficiency and performance of service delivery. Through structured communication and business workflows, companies improve service-related KPIs. Automated business processes, asset tracking, knowledge management, omni-channel communication and more help teams throughout the company - such as ITSM, facilities, HR, customer service or cybersecurity – to work faster, save money and improve the customer experience.OTRS Service Management Solution
Non-IT service management scenario is also available.
